Privacy Policy
Last updated: January 2025
Our Commitment
PurchSense respects your privacy. This policy explains what data we collect, how we use it, and your rights regarding your information.
Data We Collect
Account Information
When you create an account, we collect:
- Your name and email address
- Company name and contact details
- Password (stored encrypted)
Business Data
To provide the service, we store data you enter:
- Purchase orders and line items
- Vendor information and contacts
- Property details
- User roles and permissions within your company
- Uploaded files and attachments
Usage Information
We automatically collect:
- Login times and access logs
- Actions performed in the system (for audit trails)
- Browser type and device information
How We Use Your Data
We use your data to:
- Provide and operate the PurchSense service
- Process your purchase orders and manage workflows
- Send notifications about purchase order activity
- Process billing and subscription management
- Provide customer support
- Improve and develop new features
- Maintain security and prevent fraud
Data Sharing
We do not sell your data. Your business information remains private and is only accessible to users you invite to your company account.
We share data only in these limited cases:
- Service Providers: We use trusted third-party services (hosting, email delivery, payment processing) that may access data solely to operate the platform
- Legal Requirements: We may disclose data if required by law or to protect our rights
- With Your Consent: We will share data with third parties only if you explicitly authorize it
Data Security
We take security seriously:
- All data is encrypted in transit (HTTPS) and at rest
- Access to your data is restricted to authorized personnel only
- We perform regular security audits and updates
- Passwords are hashed and never stored in plain text
Data Retention
We retain your data for as long as your account is active. If you cancel your subscription:
- Your data remains accessible for 30 days in case you reactivate
- After 30 days, your data may be permanently deleted
- We may retain some data longer if required by law (e.g., billing records)
Your Rights
You have the right to:
- Access all data associated with your account
- Correct or update your information at any time
- Export your data in a portable format
- Delete your account and associated data
- Opt out of marketing communications (we send very few)
To exercise these rights, contact us at hello@purchsense.com
Cookies and Tracking
We use essential cookies to maintain your login session and remember your preferences.
We also use PostHog, a product analytics tool, to understand how this website is used. PostHog sets one cookie and one browser localStorage entry. Both hold a randomly generated identifier so we can tell repeat visits apart. Neither contains your name or email address. This data is processed in the United States.
We record a small set of named events: page views, views of the pricing and comparison pages, lead form submissions, and clicks on sign-up and scheduling links.
We do not record your screen or session. We do not automatically capture every click, keystroke, or form entry. We do not use third-party advertising or ad-retargeting cookies.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you via email. Continued use of the service after changes constitutes acceptance of the updated policy.
Contact Us
Questions about privacy or your data? Email us at hello@purchsense.com